×
Updated: 4.30pm - 24/05/2024
Phillip Island Seal Cruise

Departs Cowes Jetty Daily 2pm

Next available cruise:
Saturday 25th May

Cape Cruise

Departs San Remo Jetty 10:45am

Next available cruise:
Saturday 25th May

Whale Tail Winter Whale Cruise

Departs Rhyll Jetty. Season starts 4th June!

Dolphin & Whale Cruise

Departs San Remo Jetty. Season starts 4th June!

View Full Screen
Upcoming Cruises

FAQ

General

What time should we get to our cruise?

We ask that you be at the boat ready for boarding 15 minutes prior to departure and please check the departure location carefully.

During busy times please allow additional time for parking and please contact us if you are running late.

Please note: If you miss your cruise your ticket is forfeited, non-transferable and non-refundable.

What should I wear and bring?

Please dress for the weather, keeping in mind that it is usually cooler on the water. We recommend bringing your Keep Cup and water bottle as well as your camera.

Is the boat BYO alcohol?

No, BYO is not permitted

Is there a licensed bar on the boat?

Yes, drinks available through our licensed bar on board at bar prices, with eftpos facilities available.

Will it be rough?

Our Bay Cruises are generally calm. On many of our cruises you may experience some swell and rough sea’s at times as we do cruise in open waters.
Our staff will advise all passengers booked if we have any added concerns about sea conditions at least the day prior. We suggest precautions against motion sickness.

Are there toilets on the boat?

Yes, there are unisex and disabled toilets on board.

Are we allowed to use drones or underwater gopros on poles?

Due to statewide wildlife regulations and with the safety of marine life in mind we do not allow the use of drones or underwater go pros on poles on any of our cruises. Please contact us if you require more information.

We must also remind you that anywhere around marine mammals in the state of Victoria the following restrictions apply:
All aircraft (including helicopters and drones) must:
  • not approach within 500 vertical metres, within a 500-metre radius, of a whale, dolphin or seal
  • avoid approaching marine mammals from head on
  • avoid flying over, or passing the shadow of the aircraft over, marine mammals
  • not land on water to observe whales
  • move away if a marine mammal shows signs of disturbance.

Can we bring our dog on board?

No, we don't allow dogs on board our vessels

Do our boats have designated seating?

No, seating is not designated, and you are free to move around throughout the cruise (unless otherwise advised by the captain or crew).

If you would prefer inside seating, we suggest arriving earlier for boarding, but we cannot guarantee inside seating.

Tickets

What happens if I miss my cruise?

If you miss your cruise departure time your ticket is forfeited, non-transferable and non-refundable.

Can I reschedule or cancel my cruise?

Yes, if we offer a flexible cancellation and transfer policy as stated below, if you would like to cancel or transfer your cruise please contact our office.

Phillip Island
Any cruises departing from Phillip Island or San Remo

a) For cancellations up to 24 hours before the scheduled departure time: full refund of the Booking Price (except groups/charters); and

b) For cancellations within 24 hours of the scheduled departure time or in case of no-show: Results in forfeit of tickets, non-transferable and no refund.

Wilsons Promontory
Any cruises departing from Port Welshpool

a) For cancellations up to 48 hours before the scheduled departure time: full refund of the Booking Price (except groups/charters); and

b) For cancellations within 48 hours of the scheduled departure time or in case of no-show: Results in forfeit of tickets, non-transferable and no refund.

What is accepted for concession tickets?

For concession tickets, we accept seniors, student, and pension cardholders

What discount do Companion Card holders receive?

Companion Card holders receive 50% discount off an adult ticket on all cruises. Please call or email our office to enquire and make bookings.

What age range are the child tickets?

Child ages are 3-15 years, with 2 years and under free of charge

Can infants come on the boat?

Our shorter cruises are perfect for all ages, however children of all ages must always be under adult supervision.

On our longer cruises we ask that you are confident that your infant child will okay for the duration of the cruise and take steps to ensure both the infant and their guardian do not get sea sick as someone is required to be able to care for the infant at all times.

Are there any restrictions for younger children?

For passengers safety, to access the front deck you are required to be over 1 metre tall. We also require that all children be supervised by an adult or guardian throughout the cruise

What is a family ticket made up of?

Two adults & two child tickets

How can we book tickets?

You can book your tickets online, by calling 1300 763 739 or dropping into one of our offices

Departure Locations

Where is the Cowes Jetty?

The Jetty Triangle, 11-13 The Esplanade, Cowes VIC 3922

Where is the San Remo Jetty?

170 Marine Parade, San Remo VIC 3925

Where is the Port Welshpool Jetty?

Across the road from 93 Lewis St, Port Welshpool VIC 3965

Where is the Rhyll Jetty?

16 Beach Rd, Rhyll VIC 3923

How do we get to the cruise from Melbourne?

Please see our Getting to Phillip Island or Getting to Port Welshpool pages for more information on reaching your destinations.

Charters

Is the boat available for charter?

Yes, see the Charter Options page for more info
Cruises/Tours at Phillip Island

Seal Watching Cruise

Where does the Seal Watching Cruise depart from?

The Seal Watching Cruise will depart from the Cowes Jetty unless otherwise specified

What is the duration of the Seal Watching Cruise?

The duration of the Seal Watching Cruise is 2 hours

Can we feed the seals?

No, these are wild animals so you are not allowed to feed the seals

What is served onboard the Seal Watching Cruise?

Tea & Coffee is complimentary onboard and cake will served on the return part of the trip

How many seals will we see?

Throughout your cruise, you are guaranteed the to see 6000+ Australian Fur Seals on the rocks, and often they approach the boat in the water, offering an up close and personal experience

Phillip Island Sunset Cruise

Where does the Phillip Island Sunset Cruise depart from?

The Phillip Island Sunset Cruise will depart from the Cowes Jetty unless otherwise specified

What is the duration of the Phillip Island Sunset Cruise?

The duration of the Phillip Island Sunset Cruise is 1 and half hours

What is served onboard the Phillip Island Sunset Cruise

There are complimentary light appetizers served throughout the cruise

Can we bring our own alcohol?

No, but you can purchase alcohol from our on board bar

Can we still see the HMAS Otama?

No, Unfortunately the HMAS Otama is no longer in Westernport

Winter Whale Cruise

Where does the Winter Whale Cruise depart from?

The Winter Whale Cruise will depart from the Rhyll Jetty unless otherwise specified

What is the duration of the Winter Whale Cruise?

The duration of the Winter Whale Cruise is 4 hours

What food is served onboard the Winter Whale Cruise?

Tea & Coffee is complimentary onboard and morning tea.

Is the morning or afternoon better for spotting whales?

Both the morning and afternoon times are similar for whale sightings.

Am I guaranteed to see whales?

No, we do not guarantee whale sightings however we estimate an 80% chance of seeing whales.

What’s the difference between our Winter Whale and Dolphin & Whale cruises?

The Winter Whale Cruise - 4 hours, Circumnavigate Phillip Island, short stop at Seal Rocks, morning tea.

The Dolphin & Whale cruise – 3 hours, Cruise the southern coast of Phillip Island, afternoon tea.

Both have a similar likelihood of viewing whales and dolphins.

Will the cruise be rough?

This varies a lot on the weather on the day, but we do recommend taking sea sickness tablets as the cruise does travel into open waters of Bass Straight and we will generally be travelling through choppy areas at times during the cruise.

Should I take sea sickness tablets?

Yes, we recommend taking sea sickness tablets that you can get from a local chemist as the cruise does travel into open waters of Bass Straight and we will generally be travelling through choppy areas at times during the cruise.

Do I need to book ahead?

Yes, Bookings are essential on this cruise as it will regularly sell out, so please book ahead to avoid disappointment.

Dolphin & Whale Cruise

Where does the Dolphin & Whale Cruise depart from?

The Dolphin & Whale Cruise will depart from the San Remo Jetty unless otherwise specified

What is the duration of the Dolphin & Whale Cruise?

The duration of the Dolphin & Whale Cruise is 3 hours

What food is served onboard?

Tea & coffee is complimentary onboard, afternoon tea will be served during the trip.

Is the morning or afternoon better for spotting whales?

Both the morning and afternoon times are similar for whale sightings.

Am I guaranteed to see whales?

No, we do not guarantee whale sightings however we estimate an 80% chance of seeing whales.

What’s the difference between our Winter Whale and Dolphin & Whale cruises?

The Winter Whale Cruise - 4 hours, Circumnavigate Phillip Island, short stop at Seal Rocks, morning tea & light lunch.

The Dolphin & Whale cruise – 3 hours, Cruise the southern coast of Phillip Island, afternoon tea.

Both have a similar likelihood of viewing whales and dolphins.

Will the cruise be rough?

This varies a lot on the weather on the day, but we do recommend taking sea sickness tablets as the cruise does travel into open waters of Bass Straight and we will generally be travelling through choppy areas at times during the cruise.

Should I take sea sickness tablets?

Yes, we recommend taking sea sickness tablets that you can get from a local chemist as the cruise does travel into open waters of Bass Straight and we will generally be travelling through choppy areas at times during the cruise.

Do I need to book ahead?

Yes, bookings are essential on this cruise as it will regularly sell out, so please book ahead to avoid disappointment.

Cape Cruise

Where does the Cape Woolamai Cruise depart from?

The Cape Woolamai Cruise will depart from the San Remo Jetty unless otherwise specified

What is the duration of the Cape Woolamai Cruise?

The duration of the Cape Woolamai Cruise is 1 hour

What is served onboard the Cape Woolamai Cruise?

Tea & Coffee is complimentary onboard and cake will served on the return part of the trip
Cruises/Tours at Wilsons Promontory

Wilsons Prom Full Day cruise

Where does the Wilsons Prom Full Day Cruise depart from?

The Wilsons Prom Whale Cruise will depart from the Port Welshpool Jetty unless otherwise specified

What is the duration of the Wilsons Prom Full Day Cruise?

The duration of the Wilsons Prom Whale Cruise is 8-9 hours

What is served onboard the Wilsons Prom Full Day Cruise?

Tea & Coffee is complimentary onboard and morning tea, lunch, afternoon tea and snacks

Can we go for a swim on this tour?

Yes, on our stop over to Refuge Cove you can go for a swim or snorkel in this stunning bay, if your planning on doing this don't forget to bring bathers and a towel

Wilsons Prom Whale Cruise

Where does the Wilsons Prom Whale Cruise depart from?

The Wilsons Prom Whale Cruise will depart from the Port Welshpool Jetty unless otherwise specified

What is the duration of the Wilsons Prom Whale Cruise?

The duration of the Wilsons Prom Whale Cruise is 6 hours

What is served on board the Wilsons Prom Whale Cruise?

Tea & Coffee is complimentary onboard and morning tea, lunch and afternoon snacks